Ordering and Payments

How do I place an order?

Browse our website, add your chosen items to the cart, then proceed to checkout. Provide

your shipping details, choose your payment method, and follow the on-screen instructions

to confirm your purchase.

What payment methods do you accept?

We accept credit/debit cards, PayPal, Mpesa, and other secure online payment methods.

Is my payment information secure?

Yes. We use encryption technology to protect your payment and personal details. Sensitive

payment data is never stored on our servers.

Can I change or cancel my order ?

If your order has not been processed, contact Customer Support immediately to request

changes or cancellation.

What if my payment is declined?

Double-check your payment details. If the issue persists, contact your bank or payment

provider. You can also reach out to us for guidance.

Do you offer discounts or promotions?

Yes. Subscribe to our newsletter or visit our Promotions section to stay updated.

What currency are prices listed in ?

Prices are listed in Kenyan Shillings (Kshs) unless otherwise specified.

How will I receive my order confirmation ?

An email confirmation will be sent after successful payment, containing your order details

and receipt.